New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 06/01/2023
Brand: Miele
Service: Refrigerator Repair
Category: Refrigerators
Location: El Cajon San Diego County, CA, US
The external look of home appliances can also be important. Our team is able to help with this issue too. Our staff consists of good workers. Today a client phoned us and told us about his difficulties. His built-in refrigerator Miele didn’t look beautiful enough. The discoloration process lasted some time and led to less attractive yellowish surfaces. The client was selling the house and wished the interior to look perfect. Our specialist took the order and visited the client soon. The job wasn’t very hard. Our coworker made it quickly. Of course, it took some time and effort. External surfaces were lovingly restored. The high-end domestic appliance now looks like a new one. New house owners will use a good machine with a perfect external view.
Date: 12/15/2022
Brand: Samsung
Service: Washer Repair
Category: Washers
Location: El Cajon San Diego County, CA, US
Our company repaired top load Samsung Washer that was making noise during the spin cycle. This is a relatively common problem for washers in general after couple of years of service. A Samsung washer can make noise during the spin cycle due to worn-out drum bearings. The bearings will eventually fail and prevent the drum from rotating smoothly, and as a result, the washer would make a loud sound during the spin cycle. Another possible cause of noise during the spin cycle could be due to a malfunctioning drive pulley or drive belt, which could be either worn-out, become loose, or broken. This issue could lead to the drum turning irregularly, triggering a loud noise. Our technician replaced shock absorbers that were not functioning properly due to natural wear and tear. Washer is running quietly once again.
Date: 08/19/2022
Brand: Whirlpool
Service: Refrigerator Repair
Category: Refrigerators
Location: El Cajon San Diego County, CA, US
Our technician repaired Fridge Whirlpool. Customer told us that the fridge and freezer sections were not cooling enough. When a Whirlpool fridge fails to cool sufficiently, it can be due to several underlying causes such as a clogged condenser coil, a malfunctioning thermostat, or a blocked air vent. Similarly, insufficient cooling in the freezer section is often caused by a faulty defrost system or a damaged evaporator fan motor. Conducting regular maintenance and seeking professional repair for defective components can help resolve these issues. As a result of diagnostics technician saw that the reason for this malfunction was dirty condenser coil. After its cleaning and general maintenance of the fridge, temperature returned to normal.
Date: 08/04/2022
Brand: Ge
Service: Refrigerator Repair
Category: Refrigerators
Location: El Cajon San Diego County, CA, US
We were contacted for the repair of Fridge GE, in which ice maker was not producing ice. A GE fridge ice maker that is not producing ice can be caused by a clogged water filter, a malfunctioning water inlet valve, or a faulty ice maker assembly. Low water pressure, a frozen water line, or misaligned dispenser parts can also contribute to issues with the GE fridge ice maker not producing ice. Poor maintenance practices, such as not replacing the water filter regularly or ignoring warning signs like leaks or poor ice production, can exacerbate ice maker issues in the GE fridge. Our technician was able to defrost the water line in the door and replace the ice maker that was damaged. Currently ice maker is working properly and our customers are happy with the result. Call us to book your repair for the ice maker today!
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
