New trainings in office every two weeks
All specialists have the appropriate certificates
All specialists have the appropriate certificates
Up to 3 months for labor and up to 1 year for parts replaced by Big Joe Appliance Repair Service
Date: 06/27/2024
Brand: Viking
Service: Refrigerator Repair
Category: Refrigerators
Location: Mission Valley San Diego County, CA, US
Today our team was busy with a home appliance. A customer contacted us and explained that their refrigerator Viking stopped cooling. As usual, we sent our co-worker the same day to the client. Upon arrival, he made a quick diagnostic and found that the evaporator was covered with ice. This issue usually occurs when the defrost system is not working properly. Several parts could cause the problem. Ice buildup and defrosting problems in a Viking fridge may be caused by a malfunctioning defrost thermostat, heater, or timer. The root cause of the issue was the broken heater. Experienced technicians replaced the bad device quickly and accurately. Now the refrigerator works as well as before and doesn’t have any problems. Owners enjoy their well-working fridge.
Date: 01/16/2024
Brand: Hobart
Service: Commercial Dishwasher Repair
Category: Dishwashers
Location: Mission Valley San Diego County, CA, US
A commercial client asked for maintenance for their mixer Hobart. The machine has been working for 25 years and started producing a whistling noise. Our company took the order and sent an experienced technician to the customer. Upon arrival, our specialist made a quick diagnostic and decided that a strange noise was produced by the old gearbox. Further, a trained technician partly disassembled the gearbox. One of the axles was bad due to wear and tear. Of course, our coworker replaced this axle and also changed the lubricating oil in the gearbox in a whole. At the end of this job, the repair man assembles the unit. Now owners enjoy their well-working mixer. It is always useful to schedule maintenance for your commercial appliances. So you can save your money and health.
Date: 07/15/2023
Brand: Lg
Service: Refrigerator Repair
Category: Refrigerators
Location: Mission Valley San Diego County, CA, US
High summer is outside. Ice machines work hard. People want to preserve a lot of groceries. Refrigerators are overfilled. Doors open and close often. Each time cold air escapes and warm air enters the appliance. The digital sensors inside of the unit pick up this signal and turn the compressor on again. Therefore the most important part of the ice machine is working constantly. Today our qualified technician had to change the compressor in the 3-door Counter Depth French Door Refrigerator LG. This is the usual job for our staff. Precise instruments let us to complete the repair quickly. Also, the fridge was charged with fresh refrigerant. The entire task was accomplished in one day. It can be difficult to schedule an LG repair service to restore the appliance.
Date: 01/05/2023
Brand: Samsung
Service: Washer Repair
Category: Washers
Location: Mission Valley San Diego County, CA, US
We were called by our customers to repair Washer Samsung where water was standing inside with no possibility even to open the door. Basically, not draining the water. Water standing inside the Samsung washer and a door that won't open could be caused by a variety of issues, such as a malfunctioning door lock, a clogged drain filter, or a blocked drain hose. Additionally, a faulty water pump or motor, or broken belt could cause the machine not to drain properly and cause water to accumulate inside. Our technician was able to drain water manually and replaced drain pump that got broken and washer was working and draining again properly.
James came out to diagnose and repair our refrigerator that was not working well. He was very knowledgeable and fixed everything on the first. We are so happy to have found this company. Highly recommend!!!
Always able to get what I need here for the mobile home remodels we do in the area. If I needed a used appliance for home I'd most likely come here if I was already going to be out this way.
The refrigerator side of my side-by-side refrigerator-freezer would not get cold. Big Joe Appliance Repair service sent a repair crew the same day and quickly diagnosed the problem as a damper frozen in the closed position...
William and Andrew were very thorough and professional, asking for payment only after the work was completed and I was fully satisfied. I have no hesitation recommending Big Joe for appliance repair. This style of on site, professional appliance service is a rare thing.
Like the other reviews, they are a professional company. James is honest and is a "customer first" vendor. I found out that my refrigerator had a warranty and he did not charge me for the service call. I will be going to them for all my appliance furture repairs.
I really recommended Big Joe Appliance Repair service, I called with a very short period of the time, Roy came over Friday and got my fridge fixed by Wednesday, exactly when he said the pasty's would come. Very Professional. I really recommended.
William came right on time and took a quick look at my gas oven that needed some maintenance. Very courteous and helpful, will definitely call again.
